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KIT & Products RETURN POLICY
All kit sales are final! Due to the fact that components of the kit may be damaged or lost during assembly/opening we do not accept returns for refund or repair of any electronic kits. We will replace any missing or incorrect components free-of-charge. You must notify us of missing or incorrect components within 10 days of item receipt. This policy applies to ANY product we sell that requires assembly by the customer.
ALREADY ASSEMBLED CIRCUITS & Products
All Products have a 30 day warranty. These items are strictly non-refundable. We will repair or replace any defective product within 30 days. This policy is non-negotiable. If you have questions regarding this policy you need to call or email us before you make a purcha se.
ALL OTHER Products RETURN POLICY
All Products have a 30 day warranty. Any return for repair or replacement must be authorized by RCTankWars.com and under no circumstances will returns be accepted unless so authorized. Return product via UPS or U.S. mail, prepaid and insured, for your protection. (Please note, we cannot refund shipping fees). Software is not refundable. All returns accepted by us for refund are subject to a 25% restocking fee. Please make sure you want the product you order.
ORDER CANCELLATIONS
Before you submit your order, please make sure you really want it. Once we have begun processing your order, a 25% restocking fee will be applied, prior to any refund. If you do not agree with this policy, please do not order.
WARRANTY
We guarantee all Products to be free of defects in workmanship and material for 30 days after sale to customer. We will replace or repair, at our option providing there is no evidence of customer misuse, or alteration. This does not apply to any product requiring assembly by the customer .
LEGAL STATUS OF Products
It is the responsibility of the Buyer (Not RCTankWars.com) to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any item in this catalog. Consult your attorney regarding local, state and federal laws before ordering. By placing an order, the buyer represents that he/she is of legal age and that the Products will be used only in a lawful manner.
MISCELLANEOUS
Prices are subject to change. Product styles may vary. California orders must add 8.75% sales tax. If tax exempt, please include a resale certificate. We assume no liability associated with product usage. The buyer is liable and responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of the Products. By placing an order, the buyer signifies agreement to these Terms of Sale. If you do not agree to any of the preceding terms, please do not order.
SHIPPING
Regular ground service is handled via US Mail or UPS. All Shipping and Handling fees are non-refundable. Expedited orders do not include Saturday, Sunday or Holiday delivery. Next day and 2nd Day expedited orders will be delivered by UPS in their normal afternoon delivery. Guaranteed Deliveries: If a shipment does not make the guaranteed delivery window per UPS policies, we will refund the DIFFERENCE between the expedited shipping cost and our UPS Ground charges. All regular UPS AND USPS shipping estimates are just that, estimates (not guarantees) of typical shipping times to your area. Unless otherwise noted, we observe all UPS and USPS shipping holidays. We do not ship using 3rd party account numbers. Backorders - all partial shipment backorders will be shipped via regular ground service at our expense. If you want backordered items expedited you must call us in advance to arrange for expedited shipping. Please, if you do not agree with our shipping rates and policies do not submit your order.
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